Frequently Asked Questions
Everything you need to know about our survival-inspired fashion.
What is the typical shipping time for my order?
Standard domestic shipping usually takes 5-7 business days, while international orders can take 10-15 business days depending on customs processing.
How do I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim.
Are your clothing items officially licensed?
Yes, every item in the Dead by Daylight Shop is 100% officially licensed merchandise, designed in collaboration with the game's creators.
How should I care for my printed hoodies and tees?
To preserve the quality of the prints, we recommend washing items inside out in cold water and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.